Delivery & Return

Free shipping is available on products over $300(Except integrating sphere and complete product series).  If you need integrating spheres and FAST-SCAN MICRO-SPECTROPHOTOCOLORIMETER or customized products, please contact customer service for price and shipping costs. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

We will strive to provide you with the ideal shipping method within any reasonable requirements. Whether at low prices via DHL/Standard Parcel Post, faster via DHL Express (Germany only) or UPS, or via specially trained freight forwarders for an especially reliable and secure service. Alternatively, you can pick up your order at our store if you prefer. On this page you will find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard Shipping Received within 7-15 working days

Orders over $300: Shipping time is from 9am to 7pm China time. Order anytime:

FREE

Orders under $300: Shipping time is from 9am to 7pm China time. Order anytime:

$30

Large items

Large items or Customized Products,Standard delivery Get it in 10-30 working days

Shipping time is from 9am to 7pm China time.

Order anytime:Please chat with customer service privately to learn about customized product prices and shipping prices.

For customized products and large-ticket products (including integrating spheres, FAST-SCAN MICRO-SPECTROPHOTOCOLORIMETER and goniophotometer), please do not place an order directly. Please consult customer service first to find out the price.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 10 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

Do you deliver on public holidays?

Generally, shipments are not shipped during holidays in China. If you are in an emergency, please contact our customer service for consultation and we will make arrangements for you.

Do I need to be there to sign for delivery?

For specific circumstances, please contact the courier at the place of receipt.

My order hasn't arrived yet. Where is it?

You can contact our customer service and we will provide you with the express delivery number.

What should you do if the goods are damaged or the goods are short?

In international freight, transportation methods include sea transportation, air transportation, rail transportation, land transportation and other modes of transportation. During the transportation process, it is inevitable that the goods will be damaged or lost. If you find that the goods are damaged or insufficient, please contact us (the shipper) as soon as possible. The person in charge of the company will contact the freight forwarding company. Please provide sufficient information for verification and processing.

Need a Help?

  • +86 134 5467 3196
  • Messenger
  • Telegram
  • Email:xuguibin8888@gmail.com

Subscribe us

Hangzhou LCE Intelligent Detection Instrument Co.,Ltd.

Hangzhou Double Color Intelligent Detection Instrument Co., Ltd. is located in the Zijin Science and Technology Innovation Park, the eastern core area of the Hangzhou City West Science and Technology Innovation Corridor, the hinterland of the Yangtze River Delta in China. It specializes in spectral color illuminance meters, luminance meters, ultraviolet illuminance meters, smart agricultural IoT monitoring, and UV energy meters. , LED light, color and electricity comprehensive test system, light intensity spatial distribution, plant lighting analyzer, lighting optical intelligent detection equipment, environmental health monitoring analyzer research and development, is a technology-based enterprise integrating production, sales and service.

We have an experienced team of electronic and software R&D engineers, and can be customized for large quantities of purchases. The online mini program provides you with a reliable foundation for data collection, functional testing, and file management. At the same time, the first-class after-sales service team is dedicated to serving you.